I have settled by credit card payment but I do not receive a payment completion email
Please check the following and contact us from the inquiry form.
■ We are automatically distributed, reception refusal as "spam"
<In the case of PC email address>
Depending on your e-mail service, e-mail software, anti-virus software, etc., it may be recognized as "unsolicited e-mail" and may not receive e-mail from this site. Check all your inboxes, such as junk email boxes, or check your service and software settings.
<For mobile email address>
There is a possibility that no email has been received due to the spam protection function of each mobile carrier or domain designated reception.
Please set as domain designated reception so that you can receive mail from digital.wagakkiband.com.
※ About email reception setting, security may be set high by the initial setting depending on the carrier (mobile phone company) even if you do not know it by yourself. Please be sure to confirm everything before making an inquiry.
■ The correct email address has not been registered
Please check your e-mail address registration information on "My Page".
What is the security code?
The security code is a special code used to prevent unauthorized use of credit and debit cards. Please check the following for the description of each credit card.
・ VISA, MasterCard, JCB, Diners Club, 3-digit number printed on the back of your credit card
(It is just to the right of the main card number)
-American Express is a four-digit number printed on the front of your credit card
(Located on the top right of the main card number)
If you do not know the security code or can not read it, please contact the bank or credit card company listed on the card.
If you can not solve the problem by reading the above, please contact us using the contact form below.
I will fail to settle
If payment fails, it may improve if you wait for a while and then re-set.
Thank you for your patience, but please try again later.